OpenAI’s recently launched ChatGPT Health aims to help consumers consolidate their health data, but it may not effectively serve underserved communities historically burdened by chronic disease. Sergei Polevikov shares his experience with the platform, highlighting issues like inaccuracies and administrative challenges, raising concerns about its accessibility for those with low digital literacy. Interviews in Mobile, Alabama reveal a gap where individuals, like community leader Leevonis Fisher, use AI tools daily without realizing it, pointing to a disconnect between advanced technology and the needs of marginalized populations. Initiatives like Humanity AI seek to ensure AI development is inclusive and community-centered, emphasizing that effective tech must consider the insights and experiences of those often overlooked.
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Link to original article source: https://www.forbes.com/sites/lisafitzpatrick/2026/05/15/tech-ignored-how-ai-innovation-is-widening-the-digital-health-divide/
