AI chatbots are increasingly utilized in healthcare, with a Pew Research survey revealing that 25% of U.S. adults have turned to them for symptom diagnosis, citing convenience and cost-effectiveness. While 47% of users found the information provided by chatbots helpful, concerns about transparency persist, particularly regarding their application in medical settings. A significant 72% of respondents emphasized the importance of doctors disclosing AI use in patient care, yet 47% are uncertain about whether AI has been involved in their treatment. Overall, while Americans appreciate the convenience of AI in healthcare, trust issues remain, with mixed feelings about sharing personal health information with chatbots.
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Link to original article source: https://www.cnet.com/tech/services-and-software/americans-want-to-know-when-their-healthcare-providers-use-ai/
